Go to the Google Play Store on your smartphone and type in TeloCure Patient App in the search box. Once the app appears on your screen press on ‘Install’ to download the app
An android smartphone and internet connection
Before the video call, there will be a notification asking for your location and access to your camera and microphone. Select “allow” for these notifications so that you and the doctor can have a smooth conversation over the internet on your smartphone.
10-15 Seconds. If doctors are not available you will receive a message within this time and once a doctor is available you can proceed to make a video call.
Fees vary based on your location. The minimum fee starts at BDT 200.
No Registration is required for urgent care
The minimum fee starts at BDT 500
After 7min you have to pay BDT 0.10/sec.
Yes, you need to register through our TeloCure patient app. Once the registration is complete you can proceed to find a doctor to receive necessary treatment.
Download the TeloCure patient’s app. To register first, you will need to go through a verification process using your phone number, then you will have to provide the following information :
● Patient photo
● Full name
● Gender
● District
● Date of Birth
● Email
● Height
● Weight
● Blood Group
● Medication
● Smoke or not
● Password
TeloCure is an online Healthcare System. You can see a doctor and get medical help by talking o a doctor online.
You will receive the prescription on the TeloCure app.
Yes, prescriptions are kept in our records up until 30 days
You can see your last three prescriptions for 30days on the TeloCure app.
For a video call, an internet connection is needed, if the video call gets disconnected wait for some time until it auto-connects.
Payment for a doctor’s visit is done before the online visit, once the visit is confirmed. If it gets disconnected wait for some time until it auto-connects.
No. You need to pay only when you find a doctor online and confirm the online visit.
You can use your Cards (Visa, American Express, Master Card) or Mobile Banking (Bkash, Rocket, AB or Net Banking (MTB, Bank Asia, City Bank).
Initially, You have to give a double amount of your doctor’s visit fee then we will refund you the rest of the amount.
Refunds are made by the evening of the same day.
Once you select the vital option in the app, guidelines on how to use this feature will show up. You can follow these guidelines.
Vitals accuracy is recorded with an estimation of +-5 difference
Learn more about our privacy but clicking on the Privacy tab
Download TeloCure Doctor’s App from Google Play Store on your smartphone.
An android smartphone and internet connection.
Before a virtual visit, you will need to give the app your location access and make sure you have given the app permission to access your camera and microphone, over an internet connection.
Yes, you get a notification to go online when the doctor-patient ratio will be 30%.
Yes, you have to be online each and every day for a minimum of 3hours.
You will have to register through our online app TeloCure
To register as a doctor firstly you need to verify with your phone number then need to provide the following information:
● Doctor’s photo
● Full name
● Type (General or Pediatric)
● Doctor Registration Number
● Gender
● District
● Date of Birth
● Email
● Password
● Academic Certificates
● NID
Yes. After full filling, the registration you will need to wait for admin approval to get permission as a doctor. In this time admin will verify all the credentials you provided.
You get your payment weekly or Bi-weekly basis through your Bank account.
Learn more about our privacy bu clicking on the 'Privacy' tab
Yes, you need to accept the Terms & Conditions to use our TeloCure app as a doctor.
Currently we have two options for doctor registration. These are :
● General
● Pediatric
Of course, We use all secured online payment systems.
No, as it goes against our privacy policy.
Yes. Our support team will support you if you have any issues related to this app.
